Desurvey Plc are committed to complying with the General Data Protection Regulations, known as GDPR. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised experience. We have published this notice to help you understand.
Desurvey Plc is what is known as the ‘Data Controller’ of the data you provide to us, and we will sometimes refer to ourselves in this policy as “Desurvey”, “we” or “us”. By Data Controller, this means Desurvey Plc determines the purposes and way in which your data is, or will be, processed. Should you need to contact us please write to:
12 Rossmore Business Village,
Ellesmere Port, Cheshire,
When you submit your CV, or enquire about employment opportunities, you are entering into an agreement with us to help you find work. We will need to set you up a candidate profile before we can submit your applications. In order for us to set this up we will ask you to provide some information, all of which is normally found on a CV, such as;
Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:
Here is a list of the ways that we may use your personal information, and which of the reasons described above we rely on to do so. Where we list legitimate interests as a reason, we also describe below what we believe these legitimate interests are.
|What We Use Your Personal Information For||Our Reasons (Legal Basis)||Our Explanation Legitimate Interests|
|Job applications – CVs & personal data||Legitimate Interests / Consent||Process of finding job matches and arranging interviews|
|Storing Bank Details||Legitimate Interests / Legal Obligation / Fulfilling a Contract||To pay your wages/salary|
|Managing your account / finding possible jobs. This may include transfers to 3rd countries||Legitimate Interests||Keeping your record up-to-date, job matching for opportunities that may interest you|
|Notifying you about new jobs that may be of interest to you||Legitimate Interests||Keeping you up-to-date with any new job opportunities that may interest you|
|Checks for Right to Work, Identity & DBS||Legal Obligation||N/A|
|Maintaining network and data security||Legitimate Interests||To maintain the security of our network this in turns helps us to maintain the safety and confidentiality of your information.|
Desurvey work with a number of trusted businesses (public and private sectors), suppliers and agencies in order to provide you the high-quality services you expect from us such as employers, DBS agencies, auditors, DWP, Job Centre Plus, Healthcare Insurance, Pension Providers, CCS, CPC, HMRC, previous employers and educational establishments.
In order to process some applications, we will supply your personal information to DBS agencies and they will give us information about you, such as spent and unspent convictions, cautions, reprimands and final warnings.
The identities of the DBS agencies, and the ways in which they use and share personal information, are explained in more detail at:
Capita Plc, Security Watchdog: https://www.securitywatchdog.org.uk/privacy-policy/
We store data digitally, on both servers and digital media, and in some cases as physical hard copies. Our web and email servers are all located in UK data centres, our internal servers are located at head office in Cheshire and our hard paper copies and physical digital media storage (CDs, DVDs) are stored securely, also at our head office in Cheshire.
Some of the information you provide to us may be transferred outside the European Economic Area to regions such as The Middle East, Central Asia, USA and S East Asia. This is a transfer to a “third country”. For example, Desurvey may have a business relationship with Petronas who provide us with details of open vacancies within their company. Although the data is held in the UK colleagues in Malaysia may access it to undertake the activities described above.
Wherever transfers of data to third counties occurs Desurvey will put in place appropriate contractual provisions to ensure that there are strict rules regarding both the confidentiality and security of your information. To find out more please contact us.
We want to keep you up to date with information about new job opportunities. When you provide your CV, whether via the website, email or in person, we will ask you if you want to receive this type of communication.
We will not share your information with companies outside of Desurvey Plc for any marketing purposes.
If you decide you do not want to receive these communications you can request that we stop by writing to the Data Champion at Desurvey Plc,12 Rossmore Business Village, Inward Way, Ellesmere Port, Cheshire, CH65 3EY, emailing firstname.lastname@example.org, by calling us on 0151 357 3079, via this online preferences form or the unsubscribe link within the email.
You may continue to receive mailings for a short period while your request is dealt with.
If we collect your personal information, the length of time we retain it is determined by many factors including the purpose for which we have that information and our obligations under other laws. We may need your personal information for tax and payroll or to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 6 years after the date it is no longer needed by us for any of the purposes listed under “How we use your information” section above. The only exceptions to this are where:
You are entitled to request the following from Desurvey, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website www.ico.org.uk
If you have any general questions about your rights or want to exercise your rights please contact email@example.com.
If you would like to opt out of all communications from Desurvey please use this form.
You have the right to lodge a complaint with a data protection regulator in Europe, in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website www.ico.org.uk where your personal information has or is being used in a way that you believe does not comply with data protection, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.
Should you need to contact us please write to:
12 Rossmore Business Village,
Ellesmere Port, Cheshire,
or via firstname.lastname@example.org.