Privacy Policy

Privacy Policy

Desurvey Ltd are committed to complying with the General Data Protection Regulations, known as GDPR. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised experience. We have published this notice to help you understand.

  • How and why we collect information from you
  • Who we share your information with, why and on what basis
  • What your rights are

Desurvey Ltd is what is known as the ‘Data Controller’ of the data you provide to us, and we will sometimes refer to ourselves in this policy as “Desurvey”, “we” or “us”. By Data Controller, this means Desurvey Ltd determines the purposes and way in which your data is, or will be, processed. Should you need to contact us please write to:

Data Champion,
Desurvey Ltd,
12 Rossmore Business Village,
Inward Way,
Ellesmere Port, Cheshire,
CH65 3EY

or via This privacy policy was last updated on 25th May 2018.

What information we collect and why?

When you submit your CV, or enquire about employment opportunities, you are entering into an agreement with us to help you find work. We will need to set you up a candidate profile before we can submit your applications. In order for us to set this up we will ask you to provide some information, all of which is normally found on a CV, such as;

  • Full name
  • Address
  • Date of birth
  • Contact numbers
  • Email address
  • History of employment
  • History of education
  • Next of kin

As an employer we also need to collect your bank details, NI number and a form of ID (passport) from you for payroll. When you apply for a job, we sometimes need to perform checks such as DBS, qualifications and references so your data is shared with reference agencies and employers. This is covered in more detail in the section, “Who we share information with and why” In order to provide a good website user experience, we may also gather information about the devices you use to access our sites (desktop and mobile), and this may include IP address. For further information on our use of cookies and tracking please see our Cookie Policy. When you visit our offices Desurvey uses CCTV for security monitoring purposes.

How do we use your information?

Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:

  • Contract - your personal information is processed in order to fulfil a contractual arrangement e.g. you have a contract with an employer
  • Consent – where you agree to us using your information in this way e.g. for storing your CV for job applications and opportunities
  • Legitimate Interests - this means the interests of Desurvey in managing our business to allow us to provide you with the best job opportunities. e.g. to transfer your data to certain Third Party’s such as employers and reference/DBS check agencies
  • Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for tax and law enforcement purposes

Here is a list of the ways that we may use your personal information, and which of the reasons described above we rely on to do so. Where we list legitimate interests as a reason, we also describe below what we believe these legitimate interests are.

What We Use Your Personal Information For

Our Reasons (Legal Basis)

Our Explanation Legitimate Interests

Job applications – CVs & personal data

Legitimate Interests / Consent

Process of finding job matches and arranging interviews

Storing Bank Details

Legitimate Interests / Legal Obligation / Fulfilling a Contract

To pay your wages/salary

Managing your account / finding possible jobs. This may include transfers to 3rd countries

Legitimate Interests

Keeping your record up-to-date, job matching for opportunities that may interest you

Notifying you about new jobs that may be of interest to you

Legitimate Interests

Keeping you up-to-date with any new job opportunities that may interest you

Checks for Right to Work, Identity & DBS

Legal Obligation


Maintaining network and data security

Legitimate Interests

To maintain the security of our network this in turns helps us to maintain the safety and confidentiality of your information.

Who we share your information with and why

Desurvey work with a number of trusted businesses (public and private sectors), suppliers and agencies in order to provide you the high-quality services you expect from us such as employers, DBS agencies, auditors, DWP, Job Centre Plus, Healthcare Insurance, Pension Providers, CCS, CPC, HMRC, previous employers and educational establishments.

In order to process some applications, we will supply your personal information to DBS agencies and they will give us information about you, such as spent and unspent convictions, cautions, reprimands and final warnings.

The identities of the DBS agencies, and the ways in which they use and share personal information, are explained in more detail at:

Capita Plc, Security Watchdog:

Where is your data stored?

We store data digitally, on both servers and digital media, and in some cases as physical hard copies. Our web and email servers are all located in UK data centres, our internal servers are located at head office in Cheshire and our hard paper copies and physical digital media storage (CDs, DVDs) are stored securely, also at our head office in Cheshire.

Transfers to third countries

Some of the information you provide to us may be transferred outside the European Economic Area to regions such as The Middle East, Central Asia, USA and S East Asia. This is a transfer to a “third country”. For example, Desurvey may have a business relationship with Petronas who provide us with details of open vacancies within their company. Although the data is held in the UK colleagues in Malaysia may access it to undertake the activities described above.

Wherever transfers of data to third counties occurs Desurvey will put in place appropriate contractual provisions to ensure that there are strict rules regarding both the confidentiality and security of your information. To find out more please contact us.

Keeping in touch with you

We want to keep you up to date with information about new job opportunities. When you provide your CV, whether via the website, email or in person, we will ask you if you want to receive this type of communication.

We will not share your information with companies outside of Desurvey Ltd for any marketing purposes.

If you decide you do not want to receive these communications you can request that we stop by writing to the Data Champion at Desurvey Ltd,12 Rossmore Business Village, Inward Way, Ellesmere Port, Cheshire, CH65 3EY, emailing, by calling us on 0151 357 3079, via this online preferences form or the unsubscribe link within the email.

You may continue to receive mailings for a short period while your request is dealt with.

How long we keep your information

If we collect your personal information, the length of time we retain it is determined by many factors including the purpose for which we have that information and our obligations under other laws. We may need your personal information for tax and payroll or to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 6 years after the date it is no longer needed by us for any of the purposes listed under “How we use your information” section above. The only exceptions to this are where:

  • The law requires us to hold your personal information for a longer period, or delete it sooner
  • You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law
  • We bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible
  • In limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period

What are your rights

You are entitled to request the following from Desurvey, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website

  • Right of access –to request access to your personal information and information about how we process it
  • Right to rectification – to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
  • Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased. Contact us on 0151 357 3079
  • Right to restriction of processing – to restrict processing of your personal information
  • Right to data portability - to electronically move, copy or transfer your personal information in a standard form
  • Right to object - to object to processing of your personal information
  • Rights with regards to automated individual decision making, including profiling

If you have any general questions about your rights or want to exercise your rights please contact

If you would like to opt out of all communications from Desurvey please use this form.

You have the right to lodge a complaint with a data protection regulator in Europe, in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website where your personal information has or is being used in a way that you believe does not comply with data protection, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.


Should you need to contact us please write to:

Data Champion,
Desurvey Ltd,
12 Rossmore Business Village,
Inward Way,
Ellesmere Port, Cheshire,
CH65 3EY

or via

Our Clients:

ABB Lummus Global
British Petroleum
Doris Engineering
Aker Solutions
Wood Group
Initec Energia
SBM Offshore
Sofresid Engineering